Seed to Series A (5–20 people)
Level 2 Unlock Criteria (70% Rule)
7 OF 10 + 1 BOSS REQUIREDSolve any 7 out of the 10 incidents (including at least 1 Boss incident) to automatically unlock Level 2.
Incidents & Requests (10)
Resolve ≥70% to unlock Level 2Build is failing on the main branch (Missing Node runtime)
Can't ship the pricing update — deploy pipeline is red — Maya Lin (Head of Product)
Docker Image Tag Drift Causing Staging Crash
Staging container crashing on startup after unpinned image pull — Alex Rivera (Backend Team Lead)
Critical Security Alert: Hardcoded API Secret in CI Pipeline
URGENT: Stripe production secret key committed into .ci/deploy.yml — Elena Rostova (Head of Information Security)
Slow CI Pipeline: Broken Docker Layer Caching
CI builds take 14 minutes even for a 1-line README typo fix — Marcus Vance (Senior Frontend Engineer)
Bloated Production Image: Multi-Stage Build Optimization
Container registry disk quota exhausted: API image is 1.4 GB — Tariq Mansoor (DevOps Engineer)
Pipeline Failure: Missing Artifact Passing Between Stages
Deploy job fails: Cannot find compiled 'dist' bundle — Chloe Zhao (Release Manager)
Deployment Rollback Loop: Health Check Port Mismatch
Automated deploy triggers immediate rollback: Health check failed — Vikram Seth (On-Call SRE)
CI Pipeline Failure: Missing Integration Test Database Config
Integration test job red: DATABASE_URL is not set — Samantha Reed (QA Lead)
BOSS INCIDENT: The Friday 5 PM Deployment Crisis
OUTAGE: Release train blocked, hotfix failing in 3 places — Devon Bailey (VP of Engineering)
BOSS INCIDENT: Production Credential Leakage in Build Logs
SEV-1: AWS Root and Database Credentials dumped to public CI build logs — Elena Rostova (Head of Information Security)